Terms and Conditions

Welcome to au-cigs.com. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from au-cigs.com. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General Information

au-cigs.com is operated by au-cigs.com (“we,” “us,” or “our”). Our official contact email is help@au-cigs.com. We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of the updated Terms.

2. Use of the Website

  • You agree to use au-cigs.com only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.
  • You must be at least 18 years old or the legal age of majority in your jurisdiction to purchase products from au-cigs.com.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product Information and Availability

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content on the website are error-free, complete, or current.

  • Product availability is subject to change without notice.
  • We reserve the right to limit quantities or refuse orders at our discretion.
  • Images of products are for illustrative purposes only and may differ slightly from the actual product.

4. Ordering and Payment

  • By placing an order on au-cigs.com, you offer to purchase a product subject to these Terms.
  • All orders are subject to acceptance and availability.
  • We accept payments via the methods displayed on the website. Payment must be received in full before shipment.
  • Prices are listed in USD unless otherwise specified and exclude applicable taxes and shipping fees.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on your location and shipping method.

  • Shipping costs and estimated delivery times will be provided at checkout.
  • We are not responsible for delays caused by customs, carriers, or circumstances beyond our control.
  • Risk of loss passes to you upon delivery to the carrier.

6. Returns and Refunds

Please review our Return Policy for detailed information. In general:

  • Returns are accepted only for unopened, unused products within 30 days of purchase.
  • Refunds will be issued to the original payment method after inspection of returned items.
  • Shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on au-cigs.com, including text, graphics, logos, images, and software, is the property of au-cigs.com or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
  • The trademarks and logos displayed on the website are registered and unregistered trademarks of au-cigs.com.

8. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

au-cigs.com is the data controller responsible for your personal information. For any inquiries regarding your data, please contact us at help@au-cigs.com.

9. Limitation of Liability

To the maximum extent permitted by law, au-cigs.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of products.

Our total liability to you for any claim arising from these Terms or your use of the website shall not exceed the amount paid by you for the product in question.

10. Governing Law and Jurisdiction

These Terms and your use of au-cigs.com shall be governed by and construed in accordance with the laws of the jurisdiction in which au-cigs.com operates, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located within that jurisdiction.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Thank you for choosing au-cigs.com. We look forward to serving you.